CareHaven

Terms of Service

Last updated: April 10, 2026

1. Acceptance

By using CareHaven ("the app") or getCareHaven.app ("the website"), you agree to these Terms of Service. If you do not agree, do not use CareHaven.

2. Description of Service

CareHaven is a care coordination app for caregivers of individuals with complex medical, behavioral, and developmental needs. It is a personal organization tool — not a medical device, clinical software, or substitute for professional medical, behavioral, or therapeutic care.

3. Medical Disclaimer

CareHaven is not a medical device and does not provide medical advice. Information in the app, including AI-generated responses, is for informational and organizational purposes only. Always consult qualified healthcare professionals for medical decisions. Never delay seeking professional advice because of something you read or received from CareHaven.

4. Subscriptions and Billing

  • Subscriptions are managed through this website and processed by Stripe.
  • You may cancel at any time. Cancellation takes effect at the end of the current billing period.
  • Refunds are handled on a case-by-case basis. Contact billing@getcarehaven.app.
  • Prices are subject to change with 30 days notice to subscribers.

5. Your Data

All care data is stored on your device. You own your data. We do not access it. You are responsible for backing up your data. We are not responsible for data loss resulting from device failure, app deletion, or other circumstances.

6. Prohibited Uses

You may not use CareHaven to: violate any law; harass or harm others; attempt to access systems without authorization; reverse engineer the app; or resell or sublicense the service.

7. Limitation of Liability

CareHaven is provided "as is." To the maximum extent permitted by law, we disclaim all warranties and limit our liability to the amount you paid for the service in the past 12 months. We are not liable for indirect, incidental, or consequential damages.

8. Changes to Terms

We may update these Terms. We'll notify subscribers by email. Continued use after changes constitutes acceptance.

9. Contact

hello@getcarehaven.app